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Service

Corona information

Under the motto: Be healthy and stay healthy on your holiday in Lech am Arlberg

Dear guests,

especially at times like these, we should take good care of each other.

We do our best to make it possible for you to have an unforgettable and, above all, relaxing holiday with us at Lavender.

To ensure your safety in our house:

  • We test ourselves and our employees regularly, once a week
  • We keep our distance and wear masks when there is direct contact with guests
  • We clean and disinfect the whole house regularly
  • We provide disinfection facilities in public spaces
  • Please disinfect your hands for 30 seconds before entering the breakfast room. Your table is personalized. Use the buffet cutlery only once and put it down or take it to the table
  • Wellness area on request. We kindly ask you to register and de-register when using the wellness area.
  • Ski & boot room: Please be patient and keep your distance
  • Please pay the bills on the evening before departure
  • The two hosts, Bernadette and Caroline, have already been vaccinated

We ask our guests to adhere to our recommendations:

  • Please check in at the reception only
  • Recommendation: Download the STOP Corona APP on your mobile phone
  • Wear mouth and nose protection in public areas other than the wellness area, or if the distance cannot be maintained
  • Keep your distance – 1.5 meters
  • Wash and disinfect hands regularly
  • Sneeze / cough in the crook of your arm and turn on your side
  • Restaurant reservations are strongly recommended. We’re here to help. In addition: Pick-up and delivery services from various restaurants are offered
  • We can issue your ski pass at the reception to avoid waiting times at the cash desk
  • TO GO disinfectant spray available at reception for € 10

Covid measures: In good hands in Lech and the surrounding area

In the following we would like to offer you a brief overview of how we will ensure that you feel good during your stay with us in Lech:

  • You can find information about guest tests, traffic light regulations, gastronomy and accommodation here
  • You can find the latest information on safety & travel warnings here
  • Bus transport: be patient. Mask required when queuing and on the bus. 5 additional buses are also available. Security officers ensure orderly processes
  • Current information from the ski area can be found here
  • Schischule Lech

Service

Good to know

Babysitting

On request, we will be happy to organize a private babysitter or you can book the babysitter directly online via Googie‘s babysitting agency.

Phone: +43 (0) 5583/30972

Mobile: +43 (0) 699/1126 26 26

 

Checkin

Your room will be ready for you by 2 p.m. at the latest. If you arrive earlier and your room is not ready, you still have the option of parking your car and changing your clothes.

If you arrive after 6 p.m., we ask you to let us know.

Our preferred arrival and departure days are Friday, Saturday or Sunday.

Short bookings are possible depending on availability.

 

Deposit

You can pay the deposit of 3 nights by bank transfer or credit card.

Bank: Raiffeisenbank Lech

IBAN: AT173744900000013078

BIC: RVVGAT2B449

We accept the following debit and credit cards: Maestro, Mastercard, Visa and Amex

Food and drinks

Lech offers a rich selection of first-class restaurants. We are happy to help you with the reservation. In winter, a delivery service offers a very good range of dishes that you can eat with us in Lavendel in the apartment or in our breakfast / lounge.

You are welcome to purchase drinks in our “honesty bar”.

Our water is of mineral water quality. You can drink it from any tap. Water jugs are available in every room and apartment.

 

Pets

In the interest of our guests, we ask you not to bring any pets.

Cancellation conditions

Free cancellation up to 14 days before arrival if one of the following reasons applies:

  • There is a travel warning for Austria or the federal state of Vorarlberg
  • The Bludenz district is set to red at the Corona traffic light
  • Due to Covid-19, skiing is not possible in the entire Lech & Zürs ski area

If one of these reasons applies, we will convert the down payment you have already made into a voucher that you can redeem at another date at any time.

Otherwise, the General Terms and Conditions for the Hotel Industry (AGBH) apply as agreed.

The booking can be cancelled by a written notification up to 3 months before your agreed arrival date at the latest without paying a cancellation fee.

Cancellation within the 3 months is only possible with payment of the following cancellation fees:

– up to 1 month before the day of arrival 40% of the total price

– 70% of the total price up to 1 week before the day of arrival

– in the last week before the day of arrival 90% of the total price

In the event of late arrival or early departure, we have to charge the room price.

 

Checkout

We ask you to vacate the room by 11.00 a.m. at the latest. If you still want to spend the day of departure in Lech, you are welcome to leave your car behind and then you can still move.

Extra beds/ Children discount

Additional beds are possible, for which we are happy to give a discount of -30%.

Children up to 4 years are free in an additional bed in the doubleroom.

Children from 5 to 12 years get a discount of 50% in the room of theire parents.

 

Local tax

€ 3.20 per person per day (from 15 years)

Room cleaning

We take care of your rooms and apartments (except the kitchen)  on a daily basis. Final cleaning included in the price. For messy kitchens, we  charge an extra € 50,00.

Ski school and ski passes

A special service for our guests is the issue of ski passes in-house. Save yourself long waiting times at the lift ticket offices and start your day skiing right after arrival.

Ski pass prices and information

The assembly point of the Lech ski school is only a few minutes’ walk away from us.

Lech ski school

We are happy to help you book a ski guide.

 

Smoking

Our apartments and rooms are non-smoking. We cordially invite you to indulge your smoking pleasure on your balcony.

Sporting goods rental

If you want to rent skis, ski boots or snowboards in winter and all kinds of bicycles and electric bikes in summer, you are in good hands at Intersport Arlberg, which is right next door.

Sport Park Lech

Sport Park Lech is only a 5-minute walk from us. Indoor activities for everyone await you: fitness center with cardio, strength and free weights area; Aerobics, indoor cycling, multifunctional court for tennis, soccer, badminton, volleyball etc., four bowling lanes, climbing and bouldering, leisure room with table tennis, air hockey and table football. Sky sports TV for watching all your football and rugby matches. You can find more information here at sport.park.lech.

Travel Insurance

We recommend taking travel insurance.

So that you can book your planned vacation with a good feeling, Vorarlberg Tourism has taken out Covid-19 cancellation insurance for all guest bookings in Vorarlberg with arrival by August 31, 2021. In this way, in Vorarlberg, we also ensure the risk that conventional cancellation insurance generally does not cover.

 

This Covid-19 cancellation insurance applies automatically to all existing and future overnight bookings in Vorarlberg with arrival by August 31, 2021 in the event of Covid-19 illness or officially ordered, personal quarantine with you or your family members in the common household before the start of the journey.

 

 

 

Weddings and family celebrations

Lech am Arlberg is the perfect place for a wedding or family celebrations. In winter and summer, Lavendel is the ideal accommodation for you and your family and friends. Church, registry office and party locations (e.g. Rud Alpe, Schneggarei or Rüfikopfbahn) can be reached quickly and easily on foot. More information here.

Service

Our breakfast

  • Gourmet breakfast buffet with homemade delicacies and natural products from Lech and the surrounding area

  • Freshly prepared egg dishes and omelets according to your wishes and taste every day

  • Cappuccino, espresso, latte macchiato … we make your coffee the way you like it.

  • We are happy to cater to allergy sufferers and also offer gluten-free food

  • Breakfast is included in the double and single room price

  • In the apartment, breakfast can be booked for € 16.00 per person and € 10.00 for children up to the age of 12 or a bread delivery service

  • Breakfast from 7.45 a.m. to 10.00 a.m. On departure or if you have something special in mind, breakfast is also possible earlier by arrangement.

Furnishing

bathroom

with hair dryer, fine shower, gel and fragrant body lotion

WC

in all rooms and apartements

sattelte television

in flat screen format

cosy sittingarea

in all rooms and apartements

wireless Internet

with free access

room safe

in all rooms and apartements

minibar

filled daily

phone

in all rooms and apartements

coffeemashine (filter)

in all apartements

carpenter furniture

from quality craft

cotton sheets

to dream

room service

daily cleaning of all rooms and apartements

Service

Our wellness offer 

  • Finnish sauna
  • Infrared cabin
  • steam bath

Our wellness area is open daily from 4.30 p.m. to 7.30 p.m. in winter, on request in summer

The infrared cabin can be used at any time.

We would be happy to organize a massage appointment for you in one of the nearby 5 star hotels or book you a masseur who can massage you directly in the hotel room.

A brand new Concept2 rowing machine is available for intensive full-body training.

 

For our smallest guests

Children’s offers

Extra bed

Upon request, we will be happy to provide you with a cot free of charge.

Children up to 4 years are free in an additional bed in a double room.

We are happy to give children from 5 to 12 years of age a 50% discount in their parents’ room.

Children's breakfast

For children up to 4 years of age we charge € 10.00 for breakfast. 

High chairs are available.

Games & fun

We have prepared a large pool of play and entertainment options for your kids in our hotel’s own children’s playroom. With table tennis and table football you can really let off steam and make unforgettable holiday friends.

In summer our brand new, 5 m long trampoline, slide and swing make children’s hearts beat faster!

 

 

Children's ski school Lech

In the children’s ski school Lech, children from 4 years are in good hands. The assembly point is only a few minutes’ walk away from us. During the holiday periods, we advise you to book the courses early. More information can be found here.

 

Kinderclub Lech und Oberlech

In the Lech and Oberlech children’s club, the very little ones learn how to deal with snow and skis in a playful way. Children from 2 years of age are looked after in the Oberlech children’s club. The Oberlech gondola is only a 2-minute walk away from us. The Lech children’s club, where children from 3 years of age are looked after, is also only a few minutes’ walk away from us. More information can be found here.

Children's adventure week

For all our young guests, Arlberg Alpin offers from 28.06. – 03.09.2021 an exciting children’s adventure week together with experienced guides: Children aged 5 to 14 get to know our nature actively and discover a new highlight every day: the Arlenzauberweg with the 3D archery course and the Muxelhof petting zoo in Oberlech, horse riding on the forest ranch in Klösterle, children’s canyoning in the rushing torrent, an exciting day in the forest camp in Zugertal, exciting routes for children’s climbing on the Rüfikopf and a day of games in the Lech forest swimming pool. More information can be found here.

 

Directions

Getting here

By car

Coming from Bregenz or Innsbruck over the Flexenpass or in summer also over the Lech Valley(tal) or the Hochtannbergpass over Warth (closed in winter!) to Lech. Coming from Zürs, pass the church, the Oberlech cable car and the Volksbank and turn right at the next junction. Sufficient parking spaces await you directly in front of the house. Garage spaces on request.

For the latest information and the road report, call: +43 810 966 150.

By train

Train station: Langen am Arlberg as an international express train station. Regular bus connections to Lech as well as taxi transfer, travel time: approx. 20 minutes.

Order your Taxi online

www.oebb.at

By plane

The closest airports are

Innsbruck AT (115 km)

Altenrhein CH (80 km)

Friedrichshafen D (130 km).

In Zurich CH (200 km) and Munich D (320 km) you have international connections. Airport transfer on request!

Arlberg Express

 

We are looking forward to welcomig you!

Hotel Garni Lavendel ****

(+43) 55 83-26 57
Dorf 447 A-6764 Lech am Arlberg
info@lavendel.at